Fixed day of the year certification expiry
Civica Learning has been enhanced to allow you to configure certifications that will expire on a fixed day of the year. This can be useful where you have a compliance program, and want all of your learners to become certified, during the same period each year. The feature includes the option to define a grace period, which ensures learners first certifying within the grace period, will be awarded certificates expiring the following year, rather than on the expiry day, in the current year, and therefore immediately being forced to re-certify.
For more information on configuring certification expiry, see the How To: Configure certification expiry article.
Certification advanced email reminders
Civica Learning can send email reminders to learners at the start of the renewal period, associated with a certification. This feature has now been extended to allow 3 levels of reminders, each with a different tone: Gentle, Firm and Severe, to be sent to learners.
Each level of reminder, has a start date (relative to the configured expiry date), repeat interval and email template, giving you full control over each level of reminder.
For more information on configuring certification reminders, see the Explained: Certifications and How To: Configure certification reminders articles.
Learner portal - Team leader enhancements
The learner portal, My team page, has been enhanced to display information relating to the certifications learners have attained. For each certification, Team leaders can now view the date learners were awarded certification, when the certification expires, and any associated score. Team leaders can also download copies of the learner's certificates.
Bug fixes
Various bug fixes.
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