LMS Release - 12th March 2020

Account state management
The Agylia platform supports users that can be in either the Activated or Deactivated state. Users default to the Activated state, when they are added, however, a user can be deactivated by:

• An administrator - using the administration portal user interface, bulk user import or the API.
• A user - entering the wrong password more than the configured limit for password entry attempts.

The Deactivated state can cause confusion, as is is not possible to identify how a user became deactivated, or the intent of the deactivation. A user is typically intentionally blocked from the system when they leave a company, and is set to be deactivated. However, a user initiated lock out, still results in the user being deactivated, but the user is still intended to have access to the system.

Also, since deactivated users often no longer use the system, administrators normally want to filter deactivated users from reports and do not wish to send them notifications.

The current system approach does not enable you to do this without the side effect of also excluding users who have entered their password incorrectly and have become deactivated. To remove this confusion, and to improve the management of user accounts, the following changes have been introduced:

• The Deactivated state is now only used for administrator controlled account state management. 
• When users enter their password incorrectly too many times, their account will become 'locked', rather than deactivated. Further login attempts will always fail, but the user will continue to be in the Activated state, and be included in notifications and reports.
• Administrators can now unlock a user account, as well as activate or deactivate an account from the user's Profile page. 
• Administrators can configure reports (and define report templates) that exclude deactivated users. Note that the default is to include deactivated users, to be consistent with existing functionality.
• Emails are no-longer sent to deactivated users. This is not configurable.
• The Account - deactivated email template has been renamed to be Account - locked.

Note that if a user is both locked and deactivated, the Deactivated state will be take precedence, so for example, they will not be sent notifications.

User management

The Users page has been enhanced as follows:

• The Users page now displays the Activated or Deactivated account state for each user.
• The displayed users can now be filtered by their account state, to show either All, Activated or Deactivated users.
• Advanced search now allows account state to be included in a search definition.
• Each user is now displayed with the user's First name, Surname, Username and Email address. Where the Username and the Email address have the same value, only the Username is displayed.

Date picker updates

Where dates fields are used within the profile types defined on your LMS, the date picker on the Users | {user} | Profile page, has been updated to allow easier, graphical date selection.

Event / Sessions updates

The Events and Sessions pages have been updated as follows:

• The date filter on the Event | Sessions page has been updated to allow the start and end date of the filter period, to be selected graphically.
• The date filter now defaults to show all sessions from when the event was created, rather than only sessions taking place during the last month.
• The Event | Users and the Event | {session} | Users pages, have been updated as follows:
  • Administrators can now filter the displayed user by their account state, to show either All, Activated or Deactivated users.
  • The page now displays the Activated or Deactivated account state for each user.
  • Each user is now displayed with the user's First name, Surname, Username and Email address. Where the Username and the Email address have the same value, only the Username is displayed.

Catalogue item updates

The Catalogue | {content item} | Users page, used to manage enrolment, been updated as follows:

• Administrators can now filter the displayed users by their account state (All, Activated, Deactivated)
• The page now displays the Activated or Deactivated account state for each user.
• Each user is now displayed with the user's First name, Surname, Username and Email address. Where the Username and the Email address have the same value, only the Username is displayed.

Reports updates

The Catalogue items content picker, has been updated to display the content type of each item.

Roles autosave

The Users | {user} | Roles page has been updated to automatically save any changes to a user's defined roles. The Save button has been removed from this page.

General

Various user interface updates have been applied across the administrator portal, but these are not noted separately where there is no change to the overall functionality provided.

Bug fixes

Various bug fixes.