Explained: Mastery scores, completed, passed and failed states

A course or curriculum can have a mastery score associated with it. Content administrators can define the mastery score for a course or curriculum on the item's properties page within the catalogue area of the Civica Learning administration portal.

The mastery score determines what happens to the course or curriculum's status when a learner completes it. The rules are as follows:

• If the course or curriculum has no mastery score defined for it, when the user completes the item, the status remains as completed regardless of the score they achieve.
• For items with a mastery score defined, if the logged score is greater than or equal to the mastery score, completed is transitioned to passed.
• If the logged score is less than the defined mastery score, completed is transitioned to failed.

These course status' are reflected in the reports, on the team leader dashboard and on the item's landing page viewed by the learner.

For SCORM course content, when you upload the SCORM package to Civica, if the SCORM manifest file (imsmanifest.xml) contains the mastery score, this is read from the manifest file and used to establish the default mastery score for the course, although this can be overridden by the administrator.

For xAPI course content and for curricula, the administrator must define the mastery score if it's needed. xAPI manifest files do not contain the mastery score and curriculum have no associated manifest file.