How To: Update a user's status for a content item

It is often necessary to manually update a users status for a content item. Typical scenarios include resetting the state of a user after they have tested some content, or setting a user as complete for an item, where they perhaps have had connectivity issues, but they can prove they completed the item.

To update a user's status for a content item

1. Log in to your Administration portal, as a Global administrator or User administrator.
2. On the NAVIGATION pane, click Users.
3. On the Results page, click the user whose status you want to update.

INFO: To find the user that you require, type the name of the user, or another property, in the SEARCH box and click Search, or use one of the available filters.

4. In the SECTIONS section, click Content.
5. On the users page, click the content item that you wish to update the status.

INFO: Use the SEARCH and FILTERS to find the specific content.

6. In the Manage <item_name> dialog box, on the Current attempt tab, update the user's STATUS, COMPLETED ON date and SCORE % properties, as required. As shown in the example, below for a Competition Law course:

7. Once all configuration is complete, click Save.