How To: Manually create a user account

To add a new user

1. Log in to your Civica Learning Administration Portal as a Global administrator.
2. On the NAVIGATION pane, click Users.
3. In the ACTIONS section, click Add user.
4. In the Add user dialog box, enter the details for your new user.
   

INFO: The set of values that you must supply for a new user, are configured for your specific instance of the lms. All items marked with a red * are mandatory and must be supplied when creating or updating a user.

5. Chose the authentication method for your user and optionally set a password. The available options are:
   • Single Sign-On (SSO). Use where your lms is configured to use SSO, and the new user will authenticate against you identity provider, for example Azure AD.
   • Username and password - prompt the user for a new password on first login. Use where the lms will manage the users username and password, and you want the user to specify their own password on first accessing the system.
   • Username and password - specify a password for the user. Use where the lms will manage the users username and password, and you want to specify the users password.
6. If you want to notify the new user when their account is created, select Send welcome email. Note that if you have specified a password when creating the user, the notification email they receive will include the password you have added.
7. Once the configuration is complete, click Add.
8. In the Add user dialog box, Click Close.

INFO: If you specify the password for a new user, they can change it to a password of their choice at any time.

INFO: If you select Username and password - prompt the user for a new password on first login, the user will need to verify their account on first accessing the system.