Explained: Time zones

Administrators can choose to associate a time zone with a user profile. When a time zone is specified for a user, is it used to localise times when sending emails to that user. For example, if a user is enrolled on a session for an event, the enrolment confirmation email will contain the start and end times in the selected time zone. The time zone that is in use, is indicated in the email.

Civica Learning use the IANA time zone database (https://www.iana.org/time-zones / https://en.wikipedia.org/wiki/Tz_database) to localise times for users. Administrators can use the administration portal to select a time zone for each user profile or can add a value when performing a bulk user import. For ease of use, the values displayed in the administration portal include the IANA time zone and the associated offset from UTC. When using bulk user import, or using the API to create or update a user, the IANA time zone from the list below must be used. Only the values in the table below are supported (please note this is a subset of the entire database). 

A system default is applied to users who do not have a time zone specified in their user profile. Global administrators can configure the default in the Settings section of the administration portal. The default applies only in the same instances as a value specified in a user profile and has no impact on other system functionality.