Explained: The Certification Administrator role

The Certification administrator role enables the assignee to create and manage certifications and manage awarded certificates for users associated with their role assignment. A certification administrator can:

• View all certifications
• Create a new certification
• Delete a certification
• View certificates awarded for a particular certification
• Award a certificate to a user
• View the names and pass marks of all catalogue items (by viewing the items in the content item pickers when configuring a content item to either award or renew a certification). 

The exact permissions granted for a given certification depend on whether the user is also an owner of the certification being edited. When a certification administrator creates a new certification, the system automatically makes that user the certification's owner. For more information on certification owners, see the Explained: Certification ownership article.

For an existing certification, the permissions granted to the certification administrator vary depending on whether the user is listed as an owner for the certification.

Where the user is not listed as the owner, the certification administrator cannot manage the certification.

Where the user is listed as the owner, the certification administrator can manage all properties of the certification, including being able to delete the certification.

When viewing or awarding certificates, the users that are visible are limited based on the groups and/or organisational units associated with their certification administrators role assignment.

By default, all certifications are visible to a certification administrator. However, global adiminstrators can limit the certifications visible to a certification administrator by checking the Settings | Advanced | Prevent certification administrators from managing certifications they do not own option. This option limits the visible certifications to be only those for which the current user has ownership permissions.

IMPORTANT: If you have defined certifications or catalogue items with names that reveal the identities of your customers (or other sensitive information) you should avoid delegating this role to an external (or otherwise unauthorised) administrator.