Civica Learning supports devices running recent versions of Windows, macOS, Android and iOS/iPadOS operating systems, and using recent versions of either the Edge, Chrome, Safari, Firefox, or Opera browsers.
The following table identifies the oldest supported browser version for each of the operating system/browser combinations for the Civica Learning and Apps. Operating systems not listed are not supported. Where a support end date has been identified for an operating system, it is included.
Operating System Support End Date | Edge | Chrome | Safari | Firefox | Opera | |
Windows # | ||||||
Windows 11 | 4 October 2024 | 97 | 97 | N/A | 99.01 | 78 |
Windows 10 November 2021 Update (21H2) | 13 June 2023 | 97 | 97 | N/A | 99.01 | 78 |
Windows 10 May 2021 Update (21H1) | 13 December 2022 | 97 | 97 | N/A | 99.01 | 78 |
macOS | ||||||
macOS 12 (Monterey) | N/A | N/A | 15.0 | N/A | 78 | |
macOS 11 (Big Sur) | 25 October 2023 | N/A | N/A | 14.0 | N/A | 78 |
macOS 10.15 (Catalina) | 12 November 2022 | N/A | N/A | 14.0 | N/A | 78 |
Android | ||||||
Android 13 |
N/A | TBC | N/A | N/A | N/A | |
Android 12L |
15 August 2024 | N/A | 97 | N/A | N/A | N/A |
Android 12 | 7 March 2024 | N/A | 97 | N/A | N/A | N/A |
Android 11 | 4 October 2023 | N/A | 97 | N/A | N/A | N/A |
iOS/iPadOS ## | ||||||
iOS 16 / iPadOS 16 | N/A | N/A | 16 | N/A | N/A | |
iOS 15 / iPadOS 15 | 28 February 2023 | N/A | N/A | 15 | N/A | N/A |
The Civica Learning operating system and browser support details will be updated on a quarterly basis to reflect the latest information. Browsers and operating systems are normally supported for a period of 2 years from replacement by the operating system/browser vendor.
Where an operating system remains prevalent beyond the 2 year standard support period, we may at our discretion extend the support period beyond the standard 2 years from replacement. Where such an extension is in place, our support policy will be updated to reflect this.
Note: In line with Microsoft's plan to end support for Internet Explorer 11, we will remove support for this browser across all platforms on 15 June 2022, while omitted from the table above, this will remain supported until this date in combination with supported operating systems. For avoidance of doubt, Internet Explorer 11 is not supported on Windows 11.
# We support Windows operating systems in line with Microsoft's Modern Lifecycle Policy, therefore many Windows 10 versions are supported for less than two years. Further details on this policy can be found on Microsoft's website, for Enterprise and Education versions here: Windows 10 Enterprise and Education - Microsoft Lifecycle | Microsoft Docs and for Home and Pro versions here: Windows 10 Home and Pro - Microsoft Lifecycle | Microsoft Docs. Where there is a disparity between the Enterprise/Education and Home/Pro support dates we will support the version for the longer of those periods.
## New iOS (and iPadOS) releases are typically adopted very quickly, making older versions less relevant. In order to enable us to make best use of new platform features, and continue to evolve the product, we typically upgrade our apps very quickly. As a result we have reduced the minimum support period for iOS releases to 3 months after the release of a new version. We have therefore provided an anticipated end of support date for all supported iOS versions based on typical release patterns. We will revise this if official statistics show that an older version remains prevalent beyond this point, or if the typical release pattern changes.
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